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Why Most Qlik Sense Dashboards Confuse Executives (And What Leaders Actually Want to See)

The problem isn’t the data model or the charts. It’s that most dashboards are built for analysis—not decisions.

Read time: 2.5 minutes

During a meeting, the executive launches a Qlik Sense dashboard on their computer and is overwhelmed by the number of charts, filters, and selectors.

The analyst explains various ways they can use the dashboard to do analysis across different regions, products, and timeframes. However, after listening to the analyst for a while, the executive suddenly stops and simply asks, "What happened to cause our revenue to drop last month?"

Although there are many visuals on the dashboard, none seem to answer that straightforward question.

At this point, someone suggests, "We should look into this offline."

How can I create Qlik dashboards that leaders actually use?

1️⃣ Executives Are Looking For Decisions, Not Exploration.
Associative exploration is great for analysts, but executives need to quickly find clarity.
Fix: Create a designated Executive sheet with 3 KPIs, 1 trend chart, and 1 driver visual.

2️⃣ Executives Don’t Click Filters!
Filters are powerful selection tools; however, executives typically don’t use them when viewing dashboards during meetings.
Fix: Pre-create comparisons such as Actual vs. Plan, Current Month vs. Previous Month, and Top Drivers using either Set Analysis or Alternate States.

3️⃣ Too Many Charts Will Distract From Focus.
Typically, dashboard visuals are collected into a single area, thereby diluting the impact of individual visuals.
Fix: Keep executive-focused visuals confined to signal priority; move detailed visuals to analysis sheets.

4️⃣ Dashboards Should Be Suggestive of Action.
Numbers presented without context can confuse users.
Fix: Provide a Decision Panel that summarizes the takeaway decision and recommended action.

5️⃣ When an Executive Asks “Why?” About the Data On The Dashboard, It Is A Failed Dashboard.
Drivers are always the first question an Executive will ask about the Executive Dashboard.
Fix: Immediately illustrate the cause of the driver by presenting contribution charts, decomposition visuals and the Insight Advisor explanation.

💡Key Takeaway: 

A fantastic dashboard will allow you to make quicker decisions because the real reason we use data is to clarify, not to explore.

👉 LIKE this if you also agree that dashboards should provide leaders with the ability to make a decision and not just to explore your data.

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