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Why “Just Take the Average” Is Killing Your Data Decisions!
The one metric executives overuse—and the smarter way to see the truth.

Read time: 2.5 minutes
Executives love shortcuts. However, shortcuts in data often lead to incorrect decisions.
A SoftServe / Wakefield Research study found that 58% of leaders report their companies are making big decisions using inaccurate or inconsistent data.
Translation? Entire organizations are steering billion-dollar strategies with the same math you learned in 3rd grade.
The Harsh Reality of “Average Thinking”:
Averages flatten the truth – They bury peaks and valleys that matter most for risk, customer behavior, or revenue.
Outliers wreck clarity – One extreme datapoint can shift an average enough to mislead strategy.
Context gets erased – “Average of averages” is statistical malpractice. What appears balanced may actually conceal significant disparities.
Executives demand simplicity – But simplicity without nuance isn’t strategy, it’s gambling.
Key Takeaways for Smarter Analytics:
1. Always test for outliers – One unusual data point can explain the entire story if you look for it.
2. Use Aggr() and advanced functions – Tools like Qlik offer deeper breakdowns that reveal distributions, not just flat averages.
3. Segment before you summarize – Slice data by groups, regions, or timelines. What appears “average” overall often reveals distinct patterns underneath.
4. Challenge “quick metrics” culture – Don’t accept “just give me the average.” Push for insights that align with reality, not convenience.
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