The Board Isn’t Judging Your Numbers — They’re Judging You

In board meetings, the real question isn’t “What happened?” It’s “Can we trust this CEO with more capital?”

Read time: 2.5 minutes

The CEO enters the board meeting after having had a difficult quarter in which revenue was down and targets were missed.

Most of their time was spent explaining why they were missing their targets,"face of the company", declining market, etc.

Despite the room listening to the explanation, confidence was not restored. The other CEO presented to that same group and was very straightforward:
(1) This hasn't worked, we are going to remove it.
(2) This is going to be our new focus.

CEOs had the same outcome, yet the responses were significantly different!

How to Demonstrate What Board Members Assess

1️⃣ Board Evaluate Judgment — Not Just Outcomes
Missed targets are common occurrences, weak thinking is what causes the Board to be upset.
What to do: Keep the focus on your clear understanding and decisive framing of the situation.

2️⃣ OverExplaining Signifies Uncertainty
Providing excessive detail in your report causes them to have doubts about your report.
What to do: Make your communication direct and plain with clear and simple conclusions.

3️⃣ Hedging Erodes Credibility
If your language is unclear to them, it indicates that your thinking is unclear as well.
What to do: Clearly state what worked, what is being changed and what you are committing to moving forward.

4️⃣ Direction is More Important Than Defensiveness
When you defend past decisions, you are reducing their confidence in you as a CEO.
What to do: Focus on the decisions that will be made moving forward and how they will be executed.

5️⃣ Building Clarity Delivers Trust Fast
Board Members support CEOs who clarify matters to their Board Members under extremely stressful conditions.
What to do: Communicate clearly, systemically and consistently in all your communications.

💡Key Takeaway: 

Boards evaluate the individual not only when performance is strong, but also when it declines.

Every board meeting revolves around a critical question: “Do we have enough faith in this CEO that we will give them additional capital today?”

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